Delete your Castline account

How to delete your account

You can delete your account yourself, on the web or in the Castline phone app:

• On the web: sign in at castline.app, open the account menu, choose Account, then Delete account.
• In the phone app: open Settings → Account and choose Delete account.
• In the desktop app: the account menu → Account → Delete account opens the same page in your browser.

Enter your password and type DELETE to confirm. We email you the date your account will be deleted.

When it happens

Your account is deleted 30 days after you ask. From the moment you ask you are signed out everywhere, your open sessions end, your shows leave podcast apps and nothing more is charged.

Changed your mind? Sign in before the date and choose "Keep my account". Your plan does not renew by itself after that: turn its renewal back on in Billing if you want it.

What is deleted

• Your recordings and every file made from them.
• Your transcripts, show notes, meeting summaries, chat, questions and markers.
• Your podcast shows and episodes, your AI personas, your profile and your YouTube connection.
• Your email address, password and billing details on the account.

What we keep

• Your shows' web addresses, reserved so no one else can take over your feed.
• A show we took down for abuse, or because the account was suspended, as evidence.
• Invoices, credit notes and payment records, for as long as Indian tax law requires (up to 8 years).
• The records of administrative actions on your account.

The records of your sessions, shows and episodes stay as empty rows, without titles, text or names. See the Privacy Policy for the details.

Guests

Guests who join a session through a link have no Castline account. Their recordings belong to the session's host: ask the host to delete the session.

Can't sign in? Write to us through castline.app/support or support@kodetra.com.